Terms and Conditions

VALIDITY GUARANTEE: Given the nature of email and various email deliverability issues, which are out of our control - we guarantee minimum 80% on email deliverability on rolling out campaign according to CAN SPAM Act and 85% on other data accuracy with all contacts that are delivered to the client (for the List Acquisition Service). You have to send emails via a professional email service provider or from a domain/ IP address that is not spam blocked.

Our guarantee is limited to provision of additional emails only; you need to send us a report of the bounced emails with detail of soft/hard bounce if you have. We will verify this list again on our end, and provide you with additional records to make up for the bounces exceeding the guarantee or credit for the future projects. If you encounter email bounces/Data Accuracy not exceeding this within 3 months from the Date Purchase.